Effective Date: 20 December 2024

Introduction

At Avokad Fruits Kenya (K) Limited, your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when contacting us or placing orders.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and duration.
• Cookies: Small files stored on your device to enhance your browsing experience (see Cookies section below).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our products and services.
• To respond to your inquiries and provide customer support.
• To improve our website and tailor user experience.
• To notify you about updates, promotions, or relevant information (if you have opted in).
• To comply with legal obligations.

3. Sharing Your Information

We value your privacy and do not sell, rent, or share your personal information with third parties, except:

• Service Providers: Trusted partners who help us operate our business (e.g., delivery services, payment processors).
• Legal Requirements: If required by law, regulation, or legal process.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These cookies may:

• Remember your preferences and settings.
• Track website traffic and analytics.
• Provide personalized content and advertisements.

You can manage or disable cookies in your browser settings, but doing so may limit some features of the website.

5. Data Storage and Security

We take appropriate measures to safeguard your information, including:

• Secure servers and encryption technologies.
• Regular monitoring to prevent unauthorized access or data breaches.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our ability.

6. Your Rights

As a user, you have the following rights regarding your personal information:

• Access your personal data.
• Request corrections or updates to your information.
• Opt out of marketing communications.
• Request deletion of your data (subject to legal or contractual obligations).

To exercise these rights, please contact us at info@avokadfruits.co.ke

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies when you leave our site.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@avokadfruits.co.ke
• Phone: +254 722 449530
• Address: P.O Box 306-60100, Embu Kenya